Forbes.com: IBM In Denial Over Lotus Notes: "The marketing folks in IBM's Lotus division are starting to sound like the Black Knight in Monty Python and the Holy Grail, who insists he's winning a fight even as he loses both arms and legs: ''Tis but a scratch,' the Black Knight declares after one arm is lopped off. 'Just a flesh wound,' he says after losing the other. 'I'm invincible!'
The same goes for IBM's (nyse: IBM - news - people ) Lotus, which keeps declaring victory even as Microsoft (nasdaq: MSFT - news - people ) carves it up. "
An unusually harsh assessment -- includes lots of analyst quotes etc.