Burton Group Inflection Point: Debunking the Hype About Skype: "Offering high-quality voice, instant messaging, and value added services such as conferencing and PSTN connectivity; Skype has emerged as one of the most popular Internet-based communications application of all time. Within many enterprises, Skype usage has flourished, though not always as a sanctioned or supported application. Should enterprises embrace Skype? What are the rewards and do they outweigh the risks? What is the impact of Skype on the enterprise network? In this Burton Group Inflection Point, Senior Analyst Irwin Lazar answers these questions and discusses the enterprise opportunities for, and impact of, Skype. "
Free overview by my Burton Group colleague Irwin Lazar.
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