Monday, December 13, 2004

The New York Times > Business > E-Commerce Report: Some Online Sites Falter During the Holiday Rush

The New York Times > Business > E-Commerce Report: Some Online Sites Falter During the Holiday Rush: "Mr. Anderson clicked to Amazon during the Thanksgiving weekend to buy books, CD's and electronics for family members and friends. But when he tried to use the site's one-click checkout system, which relies on stored information to complete the transaction, the site returned error messages repeatedly, sometimes accompanied by a picture of a Corgi dog.
'That little doggie was basically saying, 'We've completely lost track of what you're doing here, start again,' ' Mr. Anderson said. 'Bad dog.'"
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