Thursday, March 15, 2018

How Amazon Became Corporate America’s Nightmare (Bloomberg)

From an extensive Amazon reality check; in other retail news, see Toys ‘R’ Us Says It Will Close or Sell All U.S. Stores (NYT)

"For many companies, perhaps what’s scariest is that Amazon has lots of room to grow, even in retail. In the U.S., more than 90 percent of all retail sales still happen in physical stores. In some big categories, including home furnishings, ­personal-care products, toys, and food, the brick-and-­mortar numbers are even higher. As the share of online shopping continues to increase, Amazon seems likely to benefit the most. It’s responsible for roughly 44¢ of every dollar Americans spend online, and it’s now mixing in retail stores.

Besides the 470-odd Whole Foods locations, since 2015 Amazon has opened more than a dozen bookshops and dozens of mall kiosks that sell Kindles and other branded gadgets. There are also 30 Amazon outposts on or near college campuses, offering snacks, phone chargers, other impulse items, and a central point to pick up packages. Some 238 cities entered bids for Amazon’s second North American headquarters. And the company is experimenting with a cashier-less convenience store as well as drive-through locations where people can grab groceries they purchased online."
How Amazon Became Corporate America’s Nightmare

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