Saturday, August 09, 2014

Vendor Sues Gartner Over Magic Quadrant 'Pay to Play' Model [CMSWire]

Interesting times in the "magic quadrant" domain

"NetScout Systems, based in Westford, Mass., filed the lawsuit in Connecticut Superior Court Tuesday under the Connecticut Unfair Trade Practices Act for "corporate defamation arising out of Gartner’s information technology research business practices."
"Gartner is not independent, objective or unbiased," NetScout claimed in its lawsuit, "and its business model is extortionate by its very nature. Its substantial success is due to the worst kept secret in the IT industry: Gartner has a 'pay-to-play' business model that by its design rewards Gartner clients who spend substantial sums on its various services by ranking them favorably in its influential Magic Quadrant research reports and punishes technology companies that choose not to spend substantial sums on Gartner services.""
Vendor Sues Gartner Over Magic Quadrant 'Pay to Play' Model

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