From an extensive interview; tangentially, see NYU’s Jay Rosen says 2020’s political journalism will be even worse than 2016’s | Recode
"The model in Silicon Valley for a long time was “we are a neutral platform.” It’s obviously not quite the case anymore. So if it’s not a platform, what is it?Twitter CEO Jack Dorsey: The Rolling Stone Interview | Rolling Stone
People see Twitter as a public square, and therefore they have expectations that they would have of a public square. Washington Square Park, for instance — I just had an hour and a half there, today. I sat, and I did my phone calls, and I watched people. There’s a lot going on in Washington Square Park. There’s tourists, students, filmmakers, musicians, street hustlers, weed dealers, chess players. And there’s people talking out in the open. The park itself is completely neutral to whatever happens on top of it. But if you stop there, you don’t realize what I believe the park actually is. It does come with certain expectations of freedom of expression, but everyone is watching one another. So if someone gets up on a little soapbox, with a megaphone, and starts yelling, a crowd comes around them and listens. That person can also yell across the park and say, “Hey, you idiot, yeah, you, I’m talking to you, come over here.” Then it’s really harassing behavior and people notice that, and they’re like, “Hey, man, don’t do that. Stop.” And then there’s the park police as well, who maintain the standard of decency within the park."
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