Uber’s troubles hurt U.S. market share and benefit Lyft - Recode

Difficult days ahead for Uber's new CEO

"The past year has been a PR nightmare for Uber, as the ride-sharing company has committed all sorts of blunders — legal and otherwise. Uber has been accused of sexual harassment, stealing trade secrets and profiteering off protests.

But do customers care? It seems so.

Since the beginning of 2014, Uber has gone from owning 91 percent* of the U.S. ride-sharing market down to 74.3 percent as of this month, according to data from Second Measure, a research firm that tracks billions of dollars in anonymized credit card purchases."

Uber’s troubles hurt U.S. market share and benefit Lyft - Recode