Excerpt from a timely enterprise communication reality check
"Finally, what everyone gets wrong about enterprise communication is that you will have one product, one vendor, or that that would even be desirable. Nothing is killing email any time soon, because synchronous tools don’t fit the user need, there’s no competing asynchronous protocol, and IT purchasing today stands in the way of consumer-like winner-take-all network effects. Nor is email enough with the proliferation of real-time tools in the hands of teams that have needed them for a long time."
What Everyone Gets Wrong About Enterprise Communication — Medium
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