Opinion: If predictive algorithms craft the best e-mails, we're all in big trouble - CSMonitor.com

Perhaps ultimately a personal profile data quality challenge

"If Crystal is just the beginning of a new category of similar apps that rely on algorithms to tell people what to say and how to write, these technologies will not only have a troubling effect on privacy but also begin to strip the character and individuality from communication in favor of banal, machine-generated prose.

Should future versions of profiling technology improve, it will be tempting to use them to save time, minimize mistakes, and feed our curiosity. But if the history of privacy problems has taught us anything, it's that there's more to the good life than efficiency, safety, and voyeurism."

Opinion: If predictive algorithms craft the best e-mails, we're all in big trouble - CSMonitor.com