"But the hastily written obituaries left out some important facts. To begin with, B. & N.’s retail business still makes good money, and, though its sales fell last year, its profits actually rose. Its operations, thanks to better inventory management, are more efficient: it can make more money while selling fewer books. The Nook is the only part of the business that’s losing money. Being a book retailer isn’t easy—thanks, above all, to Amazon—but Borders’ bankruptcy, in 2011, left B. & N. without a major national competitor. "James Surowiecki: It’s Not Over for Barnes & Noble : The New Yorker
Tuesday, July 23, 2013
James Surowiecki: It’s Not Over for Barnes & Noble : The New Yorker
Business strategy by process of elimination
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