Thinking Outside the In-box - Technology Review

Room for improvement in the communication/collaboration/content market landscape

Search the Internet, and you'll find hundreds of applications designed to help you collaborate with other people more effectively. But examine your own habits, and you'll most likely find that you use just one piece of software for that purpose: an e-mail client.

You're not alone. A recent Forrester Research study found that 83 percent of business users typically send e-mail attachments to colleagues rather than using collaboration software. According to a recent survey by technology consulting company People-OnTheGo, the average information worker spends 3.3 hours a day dealing with e-mail, and 65 percent of such workers have their e-mail client open all the time.

Thinking Outside the In-box - Technology Review