Google's Services Hit Again by Glitch - WSJ.com

I’m seeing this as a common theme in the press coverage of Google’s problems yesterday:

Thursday's service outage will only add to concerns about the reliability of computing services delivered over the Internet, a field broadly known as "cloud computing." Google is touting cloud computing as an alternative to packaged software, like that sold by Microsoft Corp.

Of course, Microsoft’s view is that it’s not either/or, but rather software + services

Google's Services Hit Again by Glitch - WSJ.com