An interesting reality check (via Duffbert, who added insights here); see the full post for more details
The problem for IBM isn’t the quality of its products, or the impressive amount of research it puts into adapting Web-based collaboration for the enterprise (IBM doesn’t break out its research budget by category, but reports an annual R&D budget in excess of $6 billion on research and development). The problem, rather, is its corporate approach to piecing together application suites to suit its own goals rather than customer needs — never mind its clear lack of Web savvy.
(I’ll resist the temptation to add my $.02, since I don’t want to spend the day engaged in blogosphere spats…)
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