New systems, travel costs give videoconferencing a long-awaited boost - The Boston Globe

I hope this trend continues

Videoconferencing, long touted as a transformative business technology, has long fallen short of its potential, plagued by poor quality or unreliable experiences that can't substitute for important in-person meetings.

But a slew of changes - including improved technology, rising travel costs, and broad societal acceptance of online video - are driving growth in the sector.

New systems, travel costs give videoconferencing a long-awaited boost - The Boston Globe