(Note: the link is to the version of the review that doesn't require a subscription)
For a moment there, after reading the headline, I thought Walt Mossberg was actually going to say something net-positive about a Microsoft product. Read the full review for his Zune analysis.
Overall, the iPod and iTunes are still the champs. Still, I expect the Zune to attract some converts and to get better with time. And this kind of competition from a big company with deep pockets and lots of talent is good for consumers in the long run.
Source: Personal Technology -- Personal Technology from The Wall Street Journal.
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