Q&A: Microsoft Forms Unified Communications Group to Deliver Innovative Communications Solutions

Q&A: Microsoft Forms Unified Communications Group to Deliver Innovative Communications Solutions: "Microsoft today announced it is merging the Exchange and Real-Time Collaboration (RTC) groups to form the Unified Communications Group (UCG). With the mission-critical nature of e-mail and the rapidly increasing use of instant messaging, VoIP, audio/video/Web conferencing, customers are asking for an integrated communications experience that enables them to intuitively and seamlessly communicate across all modes of communication. The merger of the teams aligns Microsoft's efforts internally and allows the company to more rapidly and effectively addresses these customer needs."

Great timing, as communication channels (e.g., email, IM, VoIP, and blogs) continue to converge.