Internet Services Crucial, Microsoft Memos Say - New York Times

Internet Services Crucial, Microsoft Memos Say - New York Times: "The document written by Mr. Ozzie, titled 'The Internet Services Disruption,' criticizes Microsoft for moving too slowly to capitalize on technologies it developed and for failing to capitalize on industry trends.
He cites Microsoft's failure to adequately pursue a technology known as Ajax - which makes it possible for Internet-based applications to mimic the appearance and responsiveness of desktop PC programs - as a clear case of company sluggishness.
He also noted that the company was slow to move ahead on Internet searching, even after Mr. Gates gave a speech in 1991 predicting 'information at your fingertips.'"