InformationWeek > Software Tools > Hotels Get Microsoft's Attention > November 29, 2004

InformationWeek > Software Tools > Hotels Get Microsoft's Attention > November 29, 2004: "MGM Mirage considered switching to an open-source architecture with Linux servers at the core, but Bonner decided against it, as that would have meant adding programmers with Linux expertise and retraining his existing staff. After lobbying Microsoft--along with other hospitality CIOs--to pay more attention to the industry, Bonner saw the commitment he was looking for and decided to make Microsoft technologies the centerpiece of his next-generation IT environment. 'Microsoft is standing up and saying, 'Hey guys, we think we have a platform or architecture that will allow you to be a better company,'' he says. 'Having a strong vendor supporting that is really important.'
Microsoft's support has helped MGM Mirage, CIO Bonner says.
Microsoft got that message loud and clear from multiple hotel CIOs, says Matt Muta, director and industry manager for Microsoft's retail and hospitality group. After hearing from hotel CIOs that the division paid it little attention, Microsoft created an architectural strategy and rounded up partners committed to building apps for the hospitality industry based on the .Net application-development platform. Now it's taking an equally important step to ensure that it's clear about the industry's needs. 'I'm in the process of solidifying an advisory board so we can remain in lockstep with the industry,' Muta says."