Microsoft Solicits Feedback From Linux Users: "From the 'strange but true' files: Newsforge is reporting that Microsoft is sending online surveys to Linux User Groups and general Linux users, requesting feedback on what Redmond should be focusing on, product-wise, over the next five years. The feedback request is signed by Program Manager Michael Surkan (who is, indeed, a real Microsoft employee, working on the Windows network infrastructure team). Always in search of the 'open' angle, Newsforge is advocating that respondents make their answers public, by posting them to the Web, as well as sending them to Microsoft."
Asking non-customers for feedback/input is a standard means of market research...
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