IT-Director.com: Why some organisations find it hard to collaborate: "If an organisation is to be successful in introducing collaboration and reaping its benefits across the organisation, the first step is to diagnose its cultural type and to create a change programme that addresses the barriers and motivations of its target users. The key factor that must be taken into account when implementing collaboration applications for information workers is that as much of their work depends on individual judgment. They have the discretion to enthusiastically adopt or quietly reject collaboration tools."
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