InformationWeek > Microsoft > To The Middle > May 17, 2002 "Smaller businesses should snap up integrated applications for customer-facing and back-office operations in the same way they did Microsoft's do-it-all desktop suite, chairman and chief software architect Bill Gates said in an interview with InformationWeek. "That naturally should happen if you have a breakthrough product in this space," he says. "But nobody has done it, so right or wrong, we're going after that." What an amazing quote...