Q&A: Pieter Knook to Lead New Mobile Device and Network Service Provider Division "Knook: My priorities are three-fold: First: demonstrate our commitment to the roadmap we've set for the company around mobility by bringing the products to market that we intend to build so mobile customers can get the information they need any time, any place and on any device. Second: provide carriers with the software and services they need to commit to rolling out GPRS (General Packet Radio Services) infrastructure so data-oriented devices can shine, and demonstrate to customers the full features and value of next-generation mobile devices. Third: reinforce Microsoft's ability to be a valuable partner by helping service providers overcome the challenges they face. The way to do that is via adoption of Microsoft software and devices that can help them drive additional revenue streams."